Dissertation Example | Topics and Well Written Essays - 12500 words

Dissertation ExampleThis study suggests that the explanation as to how information systems contribute to the execution of instrument and competitive advantage of the firm may lie within the specific responses, and competitive actions that the firm participates in or the role information systems play in the competitive dynamics of the firm (Eisenhardt 2004). Kenya and most African countries generate one thing in common they all have a large health provision gap, which is growing separately year. This provision gap is prevalent mostly in the urban areas. This arises overdue to rural-urban migration since young men, and women move to urban areas in search of employment. This movement to urban areas has led to the over stint of the available and limited health facilities. Due to this, many dispensing chemists that at times act as clinics have sprung up in almost every estate, surburb in the city. The health provision gap can be supplemented through much(prenominal) dispensing chem ists and pharmacies. Moreover, many households cannot afford to pay medical bills at the hospitals and see this as a cheaper way of meeting their medical needs. great(p) pharmacist is one of those dispensing chemists that operate within Nairobi with the obtain of making medical supplies such as drugs, and equipment readily and cheaply available. It also offers services such as laboratory tests. It aims to support and reduce the health gap that exists in Kenya, especially the urban areas. Capital druggist has over 50 employees and has been operating in the pharmacy market in the country for the last 5 years. Its drug dispensing division is one of the most profitable of the overall venture. Despite increasing competition from another(prenominal) dispensing chemists and pharmacies, Capital has maintained a strong position in the drug dispensing market thanks to its attractive, broad operating hours, and the variety of drugs and medical equipment it offers. Even though the populari ty of Capitals long working hours and a variety of services, Capital has managed to keep and attract more customers due to the strong customer relationship it has. It has also been able to discover this through its high level of customer support. 1.1 BACKGROUND OF THE STUDY The Capital Chemist, herein referred to as The Chemist is a pharmaceuticals drugs and medical equipment retail chain in Nairobi, Kenya. A registered pharmaceutical retail company was interconnected in 2007. It has branches in several parts of the city. Its presence manifests itself in almost every estate, in the city. administratively the chemist is served through all its 12 branches across the city. It has its headquarters in Nairobis important Business District. These branches aim at meeting the goals, and mission of the company. All operations are regulated and controlled by the headquarters in Nairobi. It aims at providing quality, readily available medical drugs to its client when needed and whenever need ed. Synchronizing the instruction and operations of these branches to ensure efficiency in service delivery, and profitability has become a nightmare. Currently each of the 12 branches has its own management system that is limited to point-of sale management only. The other process such as inventory management, price control, and diagnosis are manually handled using spreadsheets. Given that daily sales and purchase quantities are high and are forecast to increase, tracking and